If you want to cancel the order for any reason, you can write to our customer support team on email@example.com or call us on 02225195656. In case the shipment is not shipped yet before your cancellation request, we can initiate a refund and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.
If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our customer care team on firstname.lastname@example.org. In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order. Once we receive the product(s) back and verify its packaging/condition, and our customer service team has agreed upon an appropriate refund value with you, we will refund your money within 24-48 business hours.